Shuffle

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VIP Host

  • Customer & Community
  • Full-time
  • Melbourne, AU
  • Remote friendly

About Us:

Shuffle.com is revolutionising the cryptocurrency, sports, and gambling industry, and we’re growing fast. To keep up the momentum, we’re looking for a dynamic VIP Host to join our team. This isn’t just about providing great service - it’s about driving the growth of our business through strategic outreach and building lasting relationships with our most valuable players.

The Role:

As a VIP Host, you’ll play a crucial role in our success by cultivating and maintaining relationships with high-value players. Your primary focus will be on outreach - identifying potential VIPs, engaging with them, and ensuring they receive the exceptional experience they deserve on our platform. This role is all about growth, connection, and creating a sense of loyalty among our top players.

What We’re Looking For:

We’re seeking a proactive, charismatic individual with a strong background in customer relations and sales, not necessarily within the gambling or sports betting industry. If you’re a natural relationship-builder with a passion for outreach and business growth, this is the role for you.

Ideal Candidate:

  • Relationship Builder: You have a proven ability to establish and nurture strong relationships with high-value clients, turning them into loyal VIPs.

  • Business Growth Mindset: You’re driven by the opportunity to grow the business through strategic outreach and exceptional service.

  • Sales-minded: You have a strong background in sales or customer relations, with experience in the gambling or sports betting industries being a significant advantage.

  • Proactive & Resourceful: You’re always on the lookout for new opportunities to engage potential VIPs and aren’t afraid to take the initiative.

Key Responsibilities:

  • VIP Outreach: Identify and engage potential VIP players, building strong relationships and ensuring they feel valued and connected to Shuffle.com.

  • Relationship Management: Provide personalised support and attention to our VIPs, anticipating their needs and ensuring they have a seamless experience on our platform.

  • Business Growth: Drive the growth of our VIP program by developing and executing strategies to attract and retain high-value players.

  • Cross-team Collaboration: Work closely with marketing, customer support, and other teams to ensure a cohesive and exceptional VIP experience.

Skills & Attributes:

  • Charismatic & Personable: You have a natural ability to connect with people online and make them feel valued.

  • Strategic & Growth-Oriented: You have a keen eye for opportunities to grow the business and are always thinking about the bigger picture.

  • Excellent Communicator: You’re articulate, persuasive, and able to communicate effectively with high-value clients.

Why Shuffle.com?

Join Shuffle.com and take on a role where your efforts directly impact the growth and success of our business. If you’re passionate about building relationships, driving business growth, and delivering top-notch service to our VIPs, we want to hear from you.

How to Apply:

If you’re ready to take on this exciting challenge, please send us your resume. We also want to hear what you think we could be doing better in our VIP program, and what you would do about making that a reality.